Shared records

One record everyone works from, with a history of who changed what and when.

Import and export

Your data in and out in formats that open elsewhere. No lock-in by file format.

Access control

Per-role permissions that are simple enough to be set up correctly.

Reporting

The handful of reports a manager needs, rather than a builder nobody opens twice.

Notifications

Alerts on the things that need action, and silence on the things that do not.

Integrations

Connections to the tools you already run, kept to the ones customers actually asked for.